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Privacy Policy | Terms & Conditions


Privacy Policy


The operator of this site (referred to on each page in the address block): Hexagon Metrology, Inc. and Wilcox Associates, Inc., all part of the Hexagon Metrology group (collectively "COMPANY," "us" or "we" as appropriate) are committed to safeguarding the privacy of visitors to our web sites and all pages operated by COMPANY accessed directly or indirectly by links contained within the site (collectively, the "Site"). This privacy statement explains data collection and use practices of the Site and in connection with services accessed through the Site (the "Service(s)").

1. Important Terms Used Throughout This Privacy Policy

Throughout the COMPANY Privacy Policy we use several specialized terms. "Personally Identifiable Information" is information that tells us specifically who you are, like your name, street address, email address, billing address, title and company or organization name or phone number. "User Information" means all Personally Identifiable Information and any other forms of information discussed in the COMPANY Privacy Policy, including the Internet Protocol (IP) address of a user’s computer. Information is said to be "anonymous" if it does not identify individual persons or entities or associate a particular person or entity with such information. We use the term "aggregate" when we combine information concerning various persons or users to make it anonymous. Once data has been made anonymous, it is not Personally Identifiable Information.

2. What Information We May Collect and How We May Use Information Collected

Anonymous Information

If you visit the Site to browse, we may collect and store anonymous site-visitation data, such as the domain name and host from which you accessed the Internet (e.g., aol.com), the IP address of your computer, your browser software and operating system, the date and time you accessed the Site and the Internet address of any web site from which you are linked directly to our site or to which you link after visiting the Site. We may use this information for website management, research and marketing functions, such as measuring the number of visitors to sections of our Site, to determine from where our visitors linked and to where our visitors link from the Site and to help us make our Site more useful. For example, we may organize and analyze IP addresses so that we can provide more efficient service, enhance security, monitor appropriate usage and produce traffic volume statistics. We may aggregate this information or correlate information obtained through separate transactions.

We may use or share with third parties aggregated or other anonymous information relating to activity on the Site and use of the Services, such as demographical and statistical information, for marketing, research and other commercial purposes. We only share such information with third parties we believe will protect the information in accordance with the standards of this Privacy Policy.

Personally Identifiable Information

If you communicate with us, we may collect and store the Personally Identifiable Information you provide, including if applicable, your user ID and password, which we may elect to provide for you. If you communicate with us to engage in a transaction such as receiving information about Company products and services, ordering e-mail newsletters, signing up for an event or training, or when purchasing, downloading and/or registering Company products, then we also may collect and store information about the transaction. If you send us communications, we may collect such communications in a file specific to you.

We will not use Personally Identifiable Information except as described in this Privacy Policy. The Personally Identifiable Information collected on this Site may be used to operate the Site and to provide the service(s) or carry out the transaction(s) you have requested or authorized. We may also use Personally Identifiable Information to improve our products and services or to answer your questions. For example, we may use the information we collect from you as a registered user to build features that we hope will make the Services more attractive and easier for you to use. Possible uses of Personally Identifiable Information may include better customer support and timely notice of new products and services and may also include eliminating the need for you to repeatedly enter the same information or by customizing the Site to your particular preferences or interests.

We may aggregate your Personally Identifiable Information or otherwise make it anonymous. We may merge anonymous site-visitation data or demographic information with Personally Identifiable Information, and we may use this merged information to provide more relevant content. In some limited-entry sections of the Site, with your approval, we will combine site-visitation data with your Personally Identifiable Information in order to provide you with personalized content.

When we communicate with you regarding a Product or Service you request, we may use Personally Identifiable Information to communicate with you via mail, email, phone or in any other way enabled by information you provide. We may also use your Personally Identifiable Information to provide you with information about the product or service that you are using, including critical updates and notifications. Additionally, with your permission, we may send you information about other Company products and services, and/or share information with Company partners so they may send you information about their products and services.

When you sign up for a newsletter or agree to receive promotional e-mail, we may use customized links or similar technologies to track e-mail links that you click. We may associate that information with your Personally Identifiable Information in order to provide you more focused e-mail communications or purchase information.


Cookies are small text files that our Site can send to your browser for storage on your hard drive. Cookies can make your use of our Site easier by saving your status and preferences upon visits to our Site. We may use cookies for two purposes: (1) to enable the Site to customize some of its information for your convenience, such as "remembering" the language you selected; and (2) in some instances, to associate you with your Personally Identifiable Information. For example, through the use of cookies we may provide a service so that you can login automatically without the need to type a user name or password. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you choose to decline cookies, you may not be able to logon to the Site or fully use all features of the Site or other Web sites you visit.

Web Beacons

The Site may contain electronic images known as Web beacons - sometimes called single-pixel gifs - that allow us to count users who have visited certain web pages and to deliver co-branded services. COMPANY may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. Web beacons may be used by these service providers to place a persistent cookie on your computer. Doing this allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views. COMPANY prohibits Web beacons from being used to collect or access your Personally Identifiable Information.

Public Forums

Information posted to newsgroups, chats, or other public forums may be made available to other members of those forums and is therefore considered by us to be public information to which this privacy policy does not apply. You should be cautious about posting a real e-mail address or other personally identifiable information to newsgroups, chats, or other public forums. All information and comments posted to public forums under control of COMPANY becomes property of COMPANY and may be edited, removed, or used for any purpose the COMPANY may choose.

3. Your Choice To Opt Out

If you do not want to provide us with certain Personally Identifiable Information, you may opt out by not using the Service that provides us with such Personally Identifiable Information. For example, if you do not want us to retain your name, then you may choose not to become a registered user, not to send us a communication, or not to purchase products through the Site. You will not be entitled to the benefits of registration or a response to the communication, but you are still free to browse the Site.

If you enter your e-mail address into any field in the Site, we will interpret that action as your affirmative consent to receive e-mail messages from us and affiliated parties with whom we may share information in accordance with this Privacy Policy.

Users who no longer wish to receive our notices or promotional materials may opt-out of receiving these communications by following the unsubscribe instructions (if any) included in the communication, replying to the communication with a request to unsubscribe, or sending a letter via post or fax to:

Hexagon Metrology Inc., attn: Hexagon Metrology, Inc., Marketing Department, 1558 Todd Farm Drive, Elgin, IL 60123 telephone: +1 847-931-0100, fax +1 847-931-1979

Please be aware that this privacy statement and any choices you make on the Site will not necessarily apply to Personally Identifiable Information you may have provided to Company in the context of other, separately operated Company products or services.

The COMPANY may send out periodic e-mails informing you of technical service or security issues related to a product or service you requested, or confirming you requested a product or service. In some services offered by The Site, contact with the customer is an intrinsic part of the service. You will not be able to choose to unsubscribe to these mailings, as they are considered an essential part of the service(s) you have chosen or the products you have purchased.

4. Use of Sensitive Information

Company does not collect and does not wish to receive any sensitive information about you, including information about your racial or ethnic origins, political or religious beliefs, your social security number, genetic makeup, health or sex life. Please do not provide any sensitive information through the Site.

Protection of Children's Personally Identifiable Information

We do not knowingly collect any Personally Identifiable Information from or about children under the age of 13. If a child has provided us with Personally Identifiable Information, a parent or guardian of that child may contact us at the addresses listed elsewhere in this Privacy Policy if they would like this information deleted from our records. We will use reasonable efforts to delete the child’s information from our databases.

5. Onward Transfer of Information

Except as otherwise described in this Privacy Policy, Personally Identifiable Information you provide on the Site will not be shared outside of Company and its subsidiaries and affiliates without your permission. We may disclose anonymous information when consistent with our business standards.

Company occasionally hires other companies to provide limited services on our behalf, such as Web site hosting, packaging, answering customer questions about products and services, and sending information about our products, special offers, and other services. We will only provide those companies the Personally Identifiable Information they need to deliver the service. They are required to maintain the confidentiality of the information and are prohibited from using that information for any other purpose.

We may share Personally Identifiable Information with our partners, affiliates and joint ventures that are committed to serving your need for the services and improving your user experience. We only share Personally Identifiable Information with third parties who have provided us with assurances that they will abide by the standards of this Privacy Policy. Furthermore, we may need to disclose Personally Identifiable Information to law enforcement or other government officials if appropriate for your protection or in connection with an investigation of fraud, intellectual property infringement or other activity that is illegal or may expose us or our users to legal liability. Company may disclose Personally Identifiable Information if required to do so by law or in the good faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Company or the Site; (b) protect and defend the rights or property of Company; or (c) act in urgent circumstances to protect the personal safety of Company employees or agents, users of Company products or services, or members of the public.

Personally Identifiable Information collected on the Site may be stored and processed in the United States or any other country in which Company or its affiliates, subsidiaries or agents maintain facilities, and by using the Site, you consent to any transfer of information outside of your country for storage and/or processing.

If COMPANY or any of its lines of business is sold, pledged or disposed of as a going concern whether by merger, sale of assets, bankruptcy or otherwise, then the user database of COMPANY could be sold as part of that transaction and all Personally Identifiable Information may be accessed by such successor or purchaser.

6. Security

Company is committed to protecting the security of your Personally Identifiable Information. We use a variety of security technologies and procedures to help protect your Personally Identifiable Information from unauthorized access, use, or disclosure. For example, we store the Personally Identifiable Information you provide on computer servers that have limited access and are located in controlled facilities. Additionally, when we transmit a credit card number or similar financial information over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

7. Accessing, Correcting, Updating and Deleting Your Personally Identifiable Information

Upon your request, we will use reasonable efforts to remove your Personally Identifiable Information from our active databases and correct any errors you identify in such information. If Personally Identifiable Information is removed, you will lose access to the parts of the Site for which you must provide such Personally Identifiable Information to gain access. After removal, we will only retain copies of such information as are necessary for us to comply with governmental orders, resolve disputes, troubleshoot problems, enforce any agreement you have entered into through our Site and as otherwise reasonably necessary. Any Personally Identifiable Information provided as a part of a transaction on the Site represents a record of that business transaction that cannot be altered after the transaction is complete.

If you have submitted Personally Identifiable Information to COMPANY through the Site, or if someone else has submitted your Personally Identifiable Information through the Site, you can access, correct, or update your Personally Identifiable Information by sending a letter to:

Hexagon Metrology Inc., attn: Hexagon Metrology, Inc., Marketing Department, 1558 Todd Farm Drive, Elgin, IL 60123 telephone: +1 847-931-0100, fax +1 847-931-1979

COMPANY will use reasonable efforts to supply you with access to the information you request and to correct any factual inaccuracies in this information. We may require proof of the identity and/or authority of the person making a request to access or change Personally Identifiable Information.

8. Dispute Resolution

If you believe that Company has not adhered to this Privacy Policy, please contact us via postal mail at the address provided below, and we will use commercially reasonable efforts to promptly determine and remedy the problem.

Hexagon Metrology, Inc., attn: Donna Cournoyer, 250 Circuit Drive, N. Kingstown RI 02852

9. Miscellaneous

COMPANY may from time to time change the COMPANY Privacy Policy with or without notice, so please check it regularly for any changes or updates. For future reference, COMPANY will make a link to the current COMPANY Privacy Policy available to you on your screen when you access the home page of our Site. Your use of the Site constitutes your agreement to the COMPANY Privacy Policy and your assent to any modification thereto. If you do not agree with any of these terms in, please do not use this site or submit any Personally Identifiable Information. This English version shall always prevail in case of conflicts between it and any translations of the COMPANY Privacy Policy.

10. Store Policies

This online store is owned and managed by Hexagon Manufacturing Intelligence., for the convenience of our USA-based customers. This store will only ship to USA-based addresses.

Pricing and Terms

All pricing and terms of sale on this store are web-exclusive to the USA market and may not be available in other countries or when ordering by phone. Customers in other regions of the world are invited to contact their local Hexagon Metrology office for local options for training, parts and accessories. Please visit www.HexagonMI.com and select your country from the drop-down box to find your local office.


There is no shipping charge for training classes. Physical product sales incur freight costs that are calculated based on the weight of the items purchased. We use FedEx for all store shipments and offer you the following shipping options:

  • Fedex Ground
  • Fedex Express Saver
  • Fedex 2 Day
  • Fedex Priority Overnight

Sales Tax

We do not charge tax on training classes regardless of location. The store charges tax for sales of physical products for shipping addresses in the following states: CA, IL, KS, MI, MN, NY, NC, OH, RI, SC,TN, TX, WA and WI.

Tax Exemptions for Parts Orders

We charge sales tax only in the following states: CA, IL, KS, MI, MN, NY, NC, OH, RI, SC, TN, TX, WA and WI. If your shipping address is in one of these states and you have a valid tax exemption certificate, we cannot offer you tax exempt online ordering at this time. Please call the parts department at 800.761.7711 and place your order by telephone. We will accept credit cards or purchase orders by phone.

Returns/RMA Policy

A notice requesting material to be returned must occur within 30 days of shipment. A return materials authorization number (RMA) will be issued by Hexagon’s parts department and is required prior to material being returned. Material must then be returned within 30 days of issue date. The RMA number must be noted on all paperwork and labels for return. Shipment to Hexagon without an RMA number may be refused.

Material returned for reasons other than quality issues will be subject to a restocking fee of $50 or 10% of the net price, whichever is greater. After 60 days, no product will be accepted for return.

Returned product will be inspected and credit will be issued except where an item is damaged, incomplete, or not in the original packaging. Specials, or non-standard assembled products, are non-returnable.

For questions regarding a return please contact us at:

Phone: 248.449.9500

Fax: 248.449.7438

Email: uspartswix@hexagonmetrology.com

Cancellation Policy for Training Classes

If you need to change or cancel a class, call our registrar immediately at 800.426.1066.
Confirmed class registrations cancelled with less than 5 full working days prior to the start of the class will be billed 50% of the course fee.
Confirmed class registrants who fail to attend the class will be deemed a no show and billed the full amount of the course or forfeit the online payment.

Site Security

Your credit card transaction is safe. This site uses Secure Site License (SSL) encryption and a major third-party payment processor for credit card transactions. We do not store your credit card number on this site.

What are Cookies?

Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.


Hexagon Metrology

Terms of Use

Thank you for your interest in products and services provided by Hexagon Metrology group companies: Hexagon Metrology Inc. and Wilcox Associates, Inc. (collectively referred to as “COMPANY,” “we” or “us”). Your access to and use of this web site and all pages operated by COMPANY or its affiliates accessed directly or indirectly by links contained within the site (collectively, the “Site”) is subject to the following terms and conditions and all applicable laws. In addition, you agree that when purchasing the COMPANY’s products and/or using any COMPANY services sold or provided through the site, including the download of information or software, you are subject to and contractually bound by any guidelines or rules or any additional terms applicable to such products and/or services that are posted on the Site. All such guidelines or rules are hereby incorporated by reference into these Terms of Use. Your use of the Site is your indication that you accept, without limitation or qualification, the Terms of Use, including the following "Terms and Conditions,” the COMPANY Privacy Policy and other terms of use posted on the Site. If you are using the Site on behalf of another individual or entity, your acceptance of these Terms of Use is also binding on that individual or entity. If you do not agree to these Terms of Use, you should not use the Site. The Terms of Use may be updated by us from time to time without notice to you and your continued use of the Site signifies your acceptance of the terms as updated. Please read the Terms of Use carefully and often as they are subject to change.



Terms and Conditions

1. Description of Services

COMPANY currently provides users with access to a rich collection of on-line resources, which may include information regarding COMPANY products, support services and a system for purchasing COMPANY products or services and for otherwise downloading software of other information (collectively “Services”). All Services are subject to the Terms of Use.

2. Permitted Uses of Site

COMPANY maintains this Site for your personal use, information and education. Please feel free to browse the Site. You may print or download material owned by COMPANY displayed on the Site for noncommercial, personal use only, provided you also retain all copyright and other proprietary notices contained on the materials. You may not, however, license, sell, copy, reverse engineer, distribute, modify, transmit, transfer, display, perform, reuse, repost, or create derivative works based on the content of the Site or obtained through the Site, without written permission from COMPANY or the owner of such content in each instance. You may establish a hypertext link to the Site provided that the link is not presented in a way that demeans or disparages COMPANY or its products or services and provided that you do not display any portion of the Site in a “frame” or in connection with a banner or any other textual, graphic, audio or visual information that is not a part of the Site or otherwise imply any sponsorship, endorsement or affiliation between you and products or services offered by COMPANY or between any products or services offered by you and COMPANY.

3. Use of Communication Services

The Services may include e-mail services, bulletin board services, chat areas, news groups, forums, communities and/or other message or communication facilities designed to enable you to communicate with others (each a "Communication Service" and collectively "Communication Services"). You agree to use the Communication Services only to post, send and receive messages and material that are proper and, when applicable, related to the particular Communication Service. By way of example, and not as a limitation, you agree that you will not use the Communication Services to conduct any survey, contest, pyramid scheme, or use the site in connection with any chain letter, junk email, spamming or any duplicative or unsolicited messages (commercial or otherwise). You may not advertise or offer to sell or buy any goods or services for any business purpose, unless Terms of Use posted in connection with such Communication Services specifically allows such use, or use the Communications Services to harvest, download, copy or otherwise collect information about others, including e-mail addresses. You may not use the Communications Services to defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others or otherwise restrict or inhibit any other user from using and enjoying the Communication Services. You agree not to publish, post, upload or otherwise make available any inappropriate, profane, defamatory, obscene, indecent or unlawful material or information or any files that contain images, photographs, software or other material protected by rights of privacy or publicity or intellectual property rights, including, by way of example, and not as limitation, copyright or trademark, unless you own or control the rights thereto or have received all necessary consents from the owner of those rights. You also agree not to upload files that contain viruses, Trojan horses, worms, time bombs, cancel bots, corrupted files, or any other similar software or programs that may damage the operation of another’s computer.

COMPANY has no obligation to monitor the Communication Services. However, COMPANY reserves the right to review materials posted to the Communication Services and to remove any materials in its sole discretion. COMPANY reserves the right to terminate your access to any or all of the Communication Services at any time, without notice, for any reason whatsoever.

COMPANY reserves the right at all times to disclose any information as COMPANY deems necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in COMPANY's sole discretion.

Always use caution when giving out any personally identifiable information about yourself or your children in any Communication Services. COMPANY does not control or endorse the content, messages or information found in any Communication Services and, therefore, COMPANY specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Services. Managers and hosts are not authorized COMPANY spokespersons, and their views do not necessarily reflect those of COMPANY.

4. COMPANY Privacy Policy

Registration data and certain other information about you may be obtained by COMPANY as a result of your use of the Site and may be used by COMPANY in accordance with its Privacy Policy. For more information, please see the full COMPANY Privacy Policy.

5. COMPANY’S Intellectual Property

You should assume that everything you see or read on the Site is protected by copyright unless otherwise noted, and may not be used except as provided in these Terms and Conditions or with the written permission of COMPANY. Unless an express license is stated, nothing posted on this Site grants a license to any COMPANY patents, or other intellectual property rights, whether by implication, estoppel or otherwise.

Information protected by password or available on a restricted access portion of the Site is COMPANY’S proprietary information. You may use such information only for the purpose stated in connection with such information and may not disclose COMPANY’s proprietary information to any third party.

6. Third Party Rights

Third parties may have rights to information on the site. COMPANY neither warrants nor represents that your use of materials displayed on the Site will not infringe rights of third parties. You should verify that your use of the Site, and information or items obtained through the site, does not infringe rights of third parties. It is your responsibility to obtain all necessary licenses and permissions required for your use. For example, COMPANY makes no warranty or representation that using suggestions or instructions on the Site will not lead to infringement of third party patents.

Images of people or places displayed on the Site are either the property of, or used with permission by, COMPANY. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted by these Terms of Use. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. Notwithstanding any other section of this Agreement, your rights to use the Site and information or items obtained through it does not extend to any use that would violate any rights of a third party. If you cannot use the Site or any Service without infringing rights of third parties, then you may not use the Site or that Service.

7. Trademark Information

The trademarks, logos, and service marks displayed on the Site are registered and common law trademarks of COMPANY and others (collectively the "Trademarks"). COMPANY does not intend to present third party trademarks as its own trademarks. Nothing contained on the Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademarks without the written permission of COMPANY or such third party that may own the Trademarks. Your use of the Trademarks, or any other content on the Site, except as provided in these Terms and Conditions, is strictly prohibited.

8. COMPANY Use of Material

Please do not post on the Site or otherwise transmit to us any information that you regard as proprietary or that you intend for us to have limited or restricted rights to use. Any communication or material you post on the Site or transmit to COMPANY by electronic mail or otherwise, including any data, questions, comments, suggestions or the like, is and will be treated as nonconfidential and nonproprietary. By transmitting anything to COMPANY or posting any information on the Site (including software), you grant COMPANY and its affiliates an irrevocable, worldwide, royalty-free, nonexclusive license to reproduce, modify, adopt, sublicense, disclose, transmit, publish, broadcast and post such materials in any media now known or later developed, in whole or in part, for any purpose. Furthermore, COMPANY is free to use any ideas, concepts, know-how, or techniques contained in any such transmission of information for any purpose whatsoever including, but not limited to, developing, manufacturing, selling and marketing products or services using such information. Through your use of the Site, you may submit and/or COMPANY may gather certain limited information about you and your web site usage. COMPANY may use that information as stated in the COMPANY Privacy Policy.

9. Links and Advertisers

The Site may contain links to web pages or other information not owned or controlled by COMPANY. COMPANY is not responsible for the content of any such off-site pages or any other sites linked to the Site. Your linking to the Site, off-site pages or other sites is at your own risk and without the recommendation, endorsement or liability of COMPANY. Your correspondence or business dealings with or participation in promotions of third parties found on or through the Site and any other terms, conditions, warranties or representations associated with such dealings are solely between you and such third party. COMPANY shall not be liable for any loss or damage of any sort incurred as the result of any such dealings.

10. User Conduct

You are prohibited from violating or attempting to violate the security of the Site, including without limitation: (a) accessing data not intended for you or logging into a server or account which you are not authorized to access, (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures, (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, “flooding,” “spamming,” “mail bombing” or “crashing,” or altering any portion of the programming of the Site, (d) sending unsolicited e-mail, including promotions and/or advertising of products or services, (e) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting, or (f) accessing the Site with a “robot” or in any other way accessing data through the Site in an automated fashion. You are also prohibited from downloading any software or information for which COMPANY charges a license fee unless you pay the fee. This prohibition applies whether or not technology measures are used to restrict downloading. You shall have no license to use any such software or information and your use of such software or information may be a violation of COMPANY’s intellectual property rights. Further, any license to any software or information obtained through the Site prohibits use of software or information obtained through the site with any bootleg, counterfeit or other software or information that violates COMPANY’s intellectual property rights. Any such use of information or software obtained through the Site shall constitute a material breach of the licenses granted herein and all such licenses shall immediately terminate.

11. Disclaimer

COMPANY makes no warranties or representations as to the Site or its accuracy. COMPANY assumes no liability or responsibility for any errors or omissions in the content or operation of the Site or failure of the Site to operate. In the event a COMPANY product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, COMPANY shall have the right to refuse or cancel any orders placed for product or service listed at the incorrect price. COMPANY shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, COMPANY shall issue a credit to your credit card account in the amount of the incorrect price. COMPANY also disclaims responsibility for, and shall not be liable for, any damage to, or viruses that may infect your computer equipment or other property on account of your access to, use of, or browsing in the Site or your downloading of any materials, data, text, images, video, or audio from the Site.


Please note that some jurisdictions may not allow the exclusion of express or implied warranties, so some of the above exclusions may not apply to you.

12. Limitation of Liability


13. International Use

Software and other materials from this Site may be subject to Export Control laws, which prohibit the export of certain technical data and software to certain territories. No software from this Site may be downloaded or exported to any such countries, companies and/or individuals that may be subject to such export restrictions. COMPANY does not authorize the downloading or exportation of any software or technical data from this Site to any jurisdiction prohibited by the Export Laws. This prohibition shall survive the termination of this Agreement however termated.

14. Termination

COMPANY reserves the right at any time to modify or discontinue, temporarily or permanently, the Site (or any part thereof) and/or to terminate any rights to use the Site or information, software or items obtained through the Site, with or without notice, for any reason or no reason whatsoever. You agree that COMPANY shall not be liable to you or any third party for any modification, suspension or discontinuance of the Site.

15. Notices and Procedures for Making Claims of Copyright Infringement

Notifications of claimed copyright infringement should be sent to the Site's designated agent whose address is set out below. ALL INQUIRIES NOT RELEVANT TO OR NOT COMPLYING WITH THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. COMPANY respects the intellectual property of others, and we ask our users and visitors to do the same. COMPANY will process and investigate notices of alleged infringement and will take appropriate actions under any applicable intellectual property laws. Upon receipt of a notice complying with the requirements set out below, COMPANY will act to remove or disable access to any material COMPANY believes to be infringing. If COMPANY believes that the information or material identified in a notice does not infringe a valid third party right, COMPANY may, but is not obligated to, return or re-enable the material.

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide COMPANY the following information. Please be advised that to be effective, the Notification must include ALL of the following:

  • A physical or electronic signature of the person authorized to act on behalf of the owner of an exclusive copyright that is allegedly infringed;
  • a description of the copyrighted work that you claim has been infringed;
  • a description of where the material that you claim is infringing is located on the Site;
  • your address, telephone number, and email address and all other information reasonably sufficient to permit COMPANY to contact you;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

You may provide this notice to Donna Cournoyer at Hexagon Metrology, Inc., 250 Circuit Drive, North Kingstown, RI 02852.

16. General Information

The Terms of Use described herein constitute the entire agreement between you and COMPANY regarding use of the Site, superseding any prior agreement between you and COMPANY regarding use of the Site. COMPANY shall not be bound by any additional or different terms unless expressly agreed in a writing signed by an authorized COMPANY representative. Your use of this Site shall be governed in all respects by the substantive laws of the sate of Rhode Island, without regard to its conflict of law provisions, and not by the U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to the Terms of Use or use of the Site (including but not limited to the purchase of COMPANY products) shall be exclusively in the courts of Rhode Island and you agree to bring any suit connected with the Site or based on the Terms of Use solely in such courts. Any cause of action or claim you may have with respect to the Site or services provided through the Site (including but not limited to the purchase of COMPANY products or services must be commenced within one (1) year after the claim or cause of action arises. COMPANY’s failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. COMPANY may assign its rights and duties under this Agreement to any party at any time without notice to you.